Privacy Policy

At Fatima Shahjahan, we value your privacy and are committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you shop with us.

Information We Collect

We may collect the following information when you place an order or interact with our website:

  • Name

  • Phone number

  • Email address

  • Shipping address

  • Payment details (for online payments only)

  • Order history

How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Contact you for order confirmation or updates

  • Improve our services and website

  • Respond to your queries

  • Send promotional messages (only if you choose to receive them)

Sharing of Information

We do not sell or share your personal information with anyone except:

  • Courier companies for delivery

  • Payment processors for secure transactions

  • Service providers helping with website or customer support

All partners follow strict privacy and security standards.

Payment Security

  • Online payments are processed through secure and trusted third-party payment gateways.

  • We do not store your credit/debit card information.

Cookies

Our website may use cookies to:

  • Improve your browsing experience

  • Remember your preferences

  • Analyze website performance

You can turn off cookies anytime through your browser settings.

Your Rights

You can request:

  • To update your personal information

  • To stop receiving promotional messages

  • To delete your account or data (where applicable)

Policy Updates

This Privacy Policy may be updated from time to time. Changes will be posted on this page.