Shipping Policy

We offer delivery all over Pakistan within 5–7 working days after the order has been confirmed.

COD orders are processed only after verification through WhatsApp or a phone call.
Once an order is placed (COD or online payment), address changes are not allowed.

For some far-off areas, prepayment or self-collection may be required.
Deliveries may be delayed in case of natural disasters, strikes, public holidays, or courier issues.

Shipping charges are calculated automatically at checkout.

Orders placed from Monday to Friday may take up to 2 working days to confirm.
Orders placed on weekends or public holidays will be processed on the next working day.
During busy seasons or verification delays, orders may take longer to process.

For COD orders, we make up to 3 verification attempts. If the customer does not respond, the order will be cancelled.
Online paid orders go through a fraud check, and if the payment is not verified, the order will be automatically cancelled.
COD payments are collected at the customer’s delivery address.

Fatima Shahjahan reserves the right to cancel any order due to:

  • Out-of-stock items

  • Pricing errors

  • Technical issues

  • Declined payments

  • High return/cancellation ratio

  • Non-serviceable delivery areas

  • Suspicious or unverifiable order details