FAQs

1. How long does delivery take?
Delivery across Pakistan takes 5–7 working days after order confirmation.

2. Can I change my address after placing an order?
No, address changes are not allowed once the order is placed.

3. Do you offer Cash on Delivery (COD)?
Yes, COD is available after verification via WhatsApp or call.

4. What if I receive a wrong size or defective item?
We offer free exchange for mistakes from our side, including shipping.

5. What if I want to exchange or return due to my own mistake (wrong size, wrong choice)?
A: If the exchange/return is due to a customer-side mistake, the customer will pay the shipping charges.

6. Can I return/exchange for personal reasons?
Yes, exchanges are allowed within 7 days, but customer covers shipping if it’s their choice.

7. How are shipping charges calculated?
Shipping charges are calculated automatically at checkout